Shipping Information

Free Curbside Shipping

White Glove Delivery

Standard Shipping Method
Free Service to 48 states. (Contact us for shipping to Alaska and Hawaii)
Arrive in boxes, Unassembled
Delivered to street level (curbside) on its pallets.
Customer responsible for moving the boxes inside and assembling. (Refer to manual and tutorial video)

*Any delivery within 50 miles of our warehouse (Carrollton, TX) includes free White Glove Delivery and Assembly.

Optional Add-on Service
Starts at $250 for White Glove Delivery. Delivers to 48 states.
Professionals deliver AND assemble.
Deliveries performed Monday - Friday during business hours.
White Glove Professionals responsible for moving the product into the desired location and assembling completely.

*Any delivery within 50 miles of our warehouse (Carrollton, TX) includes free White Glove Delivery and Assembly.

**Occasionally, upcharge may apply for rural areas that are difficult to reach.

***White Glove Delivery fee is nonrefundable.

How quickly will I receive my order?

All orders processed between 7AM and 5PM (PST) on Monday-Friday will be shipped within 48 hours, unless otherwise communicated. Expect delays during Holiday Seasons.

Failed Delivery Attempts

If the delivery professional arrives at your scheduled time, but you or the responsible person is not at the location, there may be a $75 attempt fee charged. If delivery is failed without proper communication or last minute changes, the product will not be delivered and all shipping charges associated with the purchase and re-stocking fee will be charged.

Do you have any questions about shipping, delivery or assembly?

Reach out to us with your most preferred method of communication!

24/7 Live Chat (Bottom Right Corner)

Call or Text: 682-344-2699

Email: support@dmchair.com